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nar.vbs removal process
For remove nar.vbs virus,please clean/delete all nar.vbs infected files and Delete/Modify any values nar.vbs added to the registry as following:
nar.vbs
Now still have no description of nar.vbs virus As per my thread topic, i have recently been having problems with my Trend Micro warnings telling me (every minute) about a "nar.vbs" file and that i should delete it. So i tried... no luck. I use the program "clean up" regularly and used it just before i did the CC Scan and the Hi-Jack this scan. My results are as follows. I hope you can shed some light on my issue and let me know if there are any other things i should be worried about. **************************************************** Logfile of HijackThis v1.99.1Scan saved at 10:10:01 PM, on 5/5/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\tcpsvcs.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\WINDOWS\stsystra.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\System32\WScript.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.0.0.20070913-1045\soffice.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe C:\Documents and Settings\James\My Documents\Computer Stuff\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [nar] C:\WINDOWS\nar.vbs O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" O4 - HKCU\..\Run: [SODCPreLoad] C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.0.0.20070913-1045\preload.exe C:\PROGRA~1\IBM\Lotus\Symphony\data\.sodc\ O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1193911687312 O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Program Files\Trend Micro\BM\TMBMSRV.exe" /service (file missing) O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe ***************************************************************** ComboFix 08-05-01.3 - James 2008-05-05 20:59:43.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1420 [GMT 4:00] Running from: C:\Documents and Settings\James\Desktop\Downloaded Programs\ComboFix.exe [color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color] . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Autorun.inf C:\WINDOWS\Downloaded Program Files\setup.inf . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_6TO4 -------\Service_6to4 ((((((((((((((((((((((((( Files Created from 2008-04-05 to 2008-05-05 ))))))))))))))))))))))))))))))) . 2008-05-05 20:40 . 2008-05-05 22:04 7,474 --a------ C:\nar.vbs 2008-05-05 20:33 . 2008-05-05 20:36 <DIR> d-------- C:\!KillBox 2008-04-28 21:25 . 2008-04-28 21:25 7,474 -rahs---- C:\WINDOWS\Nar.vbs . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-04-27 12:01 --------- d-----w C:\Program Files\Steam 2008-04-03 13:11 --------- d-----w C:\Program Files\Common Files\Adobe 2008-04-02 19:24 --------- d-----w C:\Documents and Settings\James\Application Data\Apple Computer 2008-03-30 15:07 36,368 ----a-w C:\WINDOWS\system32\drivers\tmpreflt.sys 2008-03-30 15:07 204,816 ----a-w C:\WINDOWS\system32\drivers\tmxpflt.sys 2008-03-30 14:50 1,169,240 ----a-w C:\WINDOWS\system32\drivers\vsapint.sys 2008-03-30 11:28 --------- d-----w C:\Documents and Settings\James\Application Data\Ahead 2008-03-30 11:00 --------- d-----w C:\Program Files\Ahead 2008-03-23 04:29 --------- d-----w C:\Program Files\CyberLink 2008-03-09 05:14 --------- d-----w C:\Program Files\iTunes 2008-03-09 05:14 --------- d-----w C:\Program Files\iPod 2008-03-09 05:12 --------- d-----w C:\Program Files\QuickTime 2008-03-07 18:04 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Spybot - Search & Destroy 2008-03-07 17:41 --------- d-----w C:\Program Files\Spybot - Search & Destroy 2008-03-05 08:47 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\FLEXnet 2008-03-05 08:45 --------- d-----w C:\Program Files\Easy Photo Editor . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 14:00 15360] "SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 12:43 2097488] "NBJ"="C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" [2005-04-08 19:43 1953792] "SODCPreLoad"="C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.0.0.20070913-1045\preload.exe" [2007-12-13 18:56 40960] "WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 14:35 204288] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 14:00 110592 C:\WINDOWS\system32\bthprops.cpl] "ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [ ] "ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [ ] "IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-28 06:25 667718] "IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-12-28 06:26 602182] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-10 21:06 40048] "UfSeAgnt.exe"="C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [2008-02-16 01:56 1398024] "SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 11:30 282624 C:\WINDOWS\stsystra.exe] "ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 11:41 45056] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-02-01 00:13 385024] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-02-19 14:10 267048] "DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2006-04-06 11:51 49152] "NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 12:50 155648] "nar"="C:\WINDOWS\nar.vbs" [2008-04-28 21:25 7474] [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "C:\\Program Files\\Messenger\\msmsgs.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "C:\\Program Files\\MSN Messenger\\msnmsgr.exe"= "C:\\Program Files\\IBM\\Lotus\\Symphony\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.jcl.desktop.win32.x86_6.1.1.200707311521\\jre\\bin\\expeditorw.exe"= "C:\\Program Files\\Steam\\SteamApps\\mr_j_haro\\counter-strike source\\hl2.exe"= "C:\\Program Files\\iTunes\\iTunes.exe"= "C:\\WINDOWS\\system32\\rtcshare.exe"= "C:\\Program Files\\NetMeeting\\conf.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "3587:TCP"= 3587:TCP:Windows Peer-to-Peer Grouping "3540:UDP"= 3540:UDP:Peer Name Resolution Protocol (PNRP) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings] "AllowInboundEchoRequest"= 1 (0x1) S3 p2pgasvc;Peer Networking Group Authentication;C:\WINDOWS\system32\svchost.exe [2004-08-04 14:00] S3 p2pimsvc;Peer Networking Identity Manager;C:\WINDOWS\system32\svchost.exe [2004-08-04 14:00] S3 p2psvc;Peer Networking;C:\WINDOWS\system32\svchost.exe [2004-08-04 14:00] S3 PNRPSvc;Peer Name Resolution Protocol;C:\WINDOWS\system32\svchost.exe [2004-08-04 14:00] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] p2psvc REG_MULTI_SZ p2psvc p2pimsvc p2pgasvc PNRPSvc [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20df2dd0-9f66-11dc-b7d7-0015c524cad3}] \Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL wscript.exe nar.vbs [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{41cc1c59-6990-11dc-b751-0016415e4bb0}] \Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL wscript.exe nar.vbs [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{92c327de-9aa8-11dc-b7ca-0015c524cad3}] \Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL wscript.exe nar.vbs [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{95460dea-edf6-11dc-b89f-0015c524cad3}] \Shell\AutoRun\command - WD_Windows_Tools\setup.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c0b8e998-89bf-11dc-b78f-0016415e4bb0}] \Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL wscript.exe nar.vbs . Contents of the 'Scheduled Tasks' folder "2008-04-30 16:14:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" - C:\Program Files\Apple Software Update\SoftwareUpdate.exe . ************************************************************************** catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-05-05 22:03:18 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . ------------------------ Other Running Processes ------------------------ . C:\WINDOWS\system32\ati2evxx.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\tcpsvcs.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\WINDOWS\system32\ati2evxx.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\wscript.exe C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.0.0.20070913-1045\soffice.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe C:\WINDOWS\system32\wbem\wmiapsrv.exe C:\WINDOWS\system32\wscntfy.exe . ************************************************************************** . Completion time: 2008-05-05 22:05:38 - machine was rebooted [James] ComboFix-quarantined-files.txt 2008-05-05 18:05:35 Pre-Run: 16,833,556,480 bytes free Post-Run: 16,785,367,040 bytes free 146 --- E O F --- 2008-04-11 06:43:36
For successful remove nar.vbs virus,you may also need do as following:
1. Temporarily Disable System Restore .
2. Update the virus definitions. Reboot computer in SafeMode;
3. Delete the IE temp files,some nar.vbs temp file exisit there.
4.If you failed to remove nar.vbs,please go to our remove help forum:http://help.antiviruses123.com
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